Following the launch of the National eCommerce Strategy in October 2014, as part of its efforts to ensure that traders have the necessary knowledge to capitalise on opportunities brought about by eCommerce, the Malta Communication Authority (MCA) has re-visited the eCommerce Guides for Business, which were first published in 2009. These guides together with a more intuitive online directory, BLINK, seek to provide the necessary information that traders would need to take into account when setting up an eCommerce-based service.

 

On this dedicated website managed by the MCA, you can find information on areas related to the applicable legislation and authorisation requirements, IT requirements, online security, online payments, digital marketing, order fulfilment and customer service. In addition, you will also find a Frequently Asked Questions (FAQs) section for quick reference.